• Why do my cards keep getting declined?

  If your cards are declined and are unable to proceed with the payment, don't panic. You can use PayPal or Google Pay as alternate payment methods. This article will walk you through the process. Go to Services Page and the link will point you to this website: Services page Find one month pSome readers

• Mobile App

  Known Issues Android - Stuck on GregMat Logo The following steps have resolved the issue for some users in the past: Force stop the app Clear the app data Open the app again If the app does not open correctly, or you have trouble with these instructions, please contact support. iOS - Playback Speed Getting ResFew readers

• Why are videos not playing?

  There are some possibilities to explain why recordings are not playing on your end. Vimeo is blocked in your area (Indonesia specifically). Use a VPN. You can also try using the app, as it uses a slightly different method to deliver videos. Vimeo might be temporarily down - you can confirm this by going to https://vimeostatus.com/. Your Internet connectiFew readers

• Other common issues

  I cannot log into the site This is separate from the issue some people have reported where they get logged out repeatedly; please see I'm Having Trouble Staying Logged In and contact the customer service representatives if they don't work. We've had many users complain that they cannot log into the site. In nearly all cases this is due to user error, so we recommend the following: Is your email accidentally in upper-case?Few readers

• I'm Having Trouble Staying Logged In

  Some users have an issue where the they cannot get/stay signed in. There are a variety of reasons for this, but these are some of the common ways that we have found to resolve the issue. Try Using Incognito/Private Mode Clear the Cache Check for Console Errors During Login Use a VPN Contact Us Close all GregMAT/PrepSwift tabs and try again SelFew readers

• How to reset GregMat completely

  (https://storage.crisp.chat/users/hFew readers