Known Issues

We are aware of the following bugs and are working to fix them:

Android - Stuck on GregMat Logo

Please contact support.

Flashcards/Mountain Items are missing

Go to Settings
Sign Out
Sign in Again

The app should then say "setting up" and try fetching the definitions again.

Stuck on Loading (Spinning Circle)

iOS

Please uninstall and reinstall the app.

Android

Please try uninstalling and reinstalling the app. This doesn't work on some devices (especially Samsung), so please press the "chat" button to reach out to our support team.

Frequently asked questions

I can't see PrepSwift

Did you subscribe to the PrepSwift add-on? It won't appear if you didn't - you'll need to upgrade by going to https://gregmat.com/pricing. If you are sure you did however, contact the customer service representatives.

I only see limited content (such as the first 10 days of the vocab mountain)

This is because you're on a free account and haven't subscribed to GregMAT+. Once you subscribe to GregMAT+ and reload the app, you should be able to see the other groups and videos.

Contact Us

If the information above does not solve your issue, please press the "Chat" button on the bottom-left and get in touch with our support team, and we'll try our best to help you out.

Updated on: 13/05/2024