• How do I cancel my subscription?

  If you want to cancel both GregMat (+ PrepSwift), you can cancel your subscription by logging into your account on GregMat, clicking on your profile page at the right corner, and clicking on the "cancel my subscription" option. It's that easy - you don’t need to do anything that annoying to cancel. Click the blue "avatar" button on the top-right corner (https://storage.crisp.chat/usFew readers

• What happens after I cancel my subscription?

  Firstly, you can cancel your subscription using the article below: How do I cancel my subscription? Then, you can confirm your subscription is cancelled: How can I confirm my subscription is cancelled? So what happens next? You can continue using the platform and will have access to all your materials until the end of your paid-for period. Once this period ends,Few readers

• How do I subscribe to GregMat?

  We offer two types of subscription options: Option 1: Recurring Monthly Subscription Note: If you register directly from the website, we only receive payment from credit and debit cards. If, after a few registration attempts, your cards are declined, please refer to this article for alternate payment methods: Why do my cards keep getting declined? SFew readers

• How do I change or reset my password?

  Click the blue "avatar" button on the top right corner Click the "Password" tab or the "Forgot your password?" link Enter your email address and click the button to get a password reset link (https://storage.crisp.chat/users/helpdesk/website/dae26df2c856200/2024-08-27-at-2109322xynbb3eFew readers

• How can I confirm my subscription is cancelled?

  Make sure you have already cancelled your subscription following the article below: How do I cancel my subscription? Option 1 - Cancellation Email You should have received an email after you cancelled your subscription. If you can't find it, please check your spam folder. If nothing has arrived within an hour, please contact the support team. Option 2 - Checking on the website Click the blue "avatar" button on the top-right cFew readers

• I registered using Google/Apple, how can I login using email and password?

  Follow the instructions from the article below to do a password reset. In the email field: Enter your Gmail address if you used Google sign in Enter your Apple/iCloud address if you used Apple sign inFew readers

• How do I Upgrade/Add PrepSwift to my Account?

  If you have a GregMat+ ($7.99) subscription, you can choose to upgrade to a GregMat+ with PrepSwift ($9.99) subscription. You can do that from the pricing page: GregMat Pricing Go to the "Pricing" page ChFew readers

• How do I create a GregMat account?

  Click the "Register" button on the homepage Use the Google/Apple login or fill out and submit the registration form. A notification will tell you an activation email has been sentFew readers

• How do I delete my GregMat account?

  Go to the following page: https://www.gregmat.com/delete-account/ Follow the instructions on the page to delete your account.Few readers

• Can I change my email address?

  This is generally not possible due to logistical challenges. You'll normally need to cancel, wait for the subscription to expire, and then subscribe using the new account - progress data will be deleted when you do this. In some cases, this may not be feasible, so contact the customer service representatives in that case, who'll be able to advise on the best option.Few readers

• How do I Downgrade/Remove PrepSwift from my Account?

  If you have a GregMat+ with PrepSwift ($9.99) subscription, you can choose to downgrade to a GregMat+ only ($7.99) subscription. No worries! When you downgrade your subscription, any unused amount from your PrepSwift plan will be automatically applied as a credit towards your next subscription fee. This will be deducted directly from the total cost. For users who use the recurring payment method, you can downgrade from the pricing page: GregMat PricingFew readers

• How to use a GregMat Voucher Code

  If you've been given a voucher code for a GregMat subscription, you can follow the instructions on this page to redeem it. You need to be logged in to a free GregMat account to redeem a voucher code. Please see this page if you need helFew readers