> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gregmat.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I change/remove my payment method or card details?

You can update your payment method or card, as well as delete your card information (once your subscription is over) from the payment methods page.

1. Click the blue "User Profile" button on the top-right

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/e/2/dae26df2c856200/2026-09-18-at-150709_1jnx7e2.png =1280x829)

2. Click the "Manage Account" button

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/e/2/dae26df2c856200/2026-09-18-at-151118_e2zya2.png =1280x822)

3. Click the "Payment Options" button to open the Stripe Customer Portal

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/e/2/dae26df2c856200/2026-09-18-at-151241_1in61q2.png =1280x829)

|| If the "Payment Options" button is greyed out or missing please contact us for help with updating your payment methods.

4. On the right-hand side you can see your payment methods listed

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/e/2/dae26df2c856200/2026-09-18-at-153152_rzver2.png =1280x822)

5. To make a payment method the default, you can click the "..." to the right of it and select "Make Default"

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/e/2/dae26df2c856200/2026-09-18-at-152539_1tcng4b.png =1280x822)

6. To add a new payment method click "Add Payment Method" under the list

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/e/2/dae26df2c856200/2026-09-18-at-152810_nx1aca.png =1280x822)

||| Your payment method options will vary depending on your country

7. You can also delete your payment method by clicking the "..." to the right of it and selecting "Delete"

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/e/2/dae26df2c856200/2026-09-18-at-152938_1pzq8bu.png =1280x822)

|| You will only be able to delete your payment method or information once your subscription is finished.